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RayRon Care Limited

RayRon Care Limited is a domiciliary care service that aims to offer excellent home care services to individuals in Medway towns and its environs. Our overall aim is to provide a person-centered and outcome-focused care to all individuals we support.

We aim to provide regulated services to individuals in their homes, with an overarching mission of promoting our service users’ independence, choice, control, dignity, and respect. Our care focuses on companionship and the development of meaningful relationships between our service users and carers, while providing personal care and support to our clients

At RayRon, we aim to provide practical support and help to individuals who require assistance and support due to illness, disability, frailty, or enablement following discharge from the hospital, in the comfort of their homes close to their families and loved ones. We are aware that the needs of individuals who use services evolve over time and innovative services are necessary to support various and diverse service users with varied needs. Therefore, we aim to offer an Effective, Well Led, Safe, Caring and Safe, Caring, and Responsive service.

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‘’ Our core values are built on respect, dignity, companionship, personhood and relationship-based practice while promoting our service users’ right to choice and control of their lives. We understand that regardless of anyone’s disability, the core of their being remains, and their wishes and desires remain intact, which is core to what we do. However, we believe that the underpinning principles of inclusion, choice, promotion of independence, for individuals are vital to what a great service looks like for individuals with care and support needs.So whether it is companionships you desire, personal care, support while you recover from an illness, just back from the hospital, a respite break, specialist support, Alzheimer’s and dementia care, or a live-in -care in the comfort of your own home; We are here to help with our arms open. Our clients’ safety and overall well-being are paramount to us, and we would go beyond to continually ensure this through thorough recruitment, regular staff training, supervision, and our service users’ voices; with empathy and respect being our watchword.’’
  • To offer a person focused service to all the individuals, we support by recognising individuals need for personal fulfilment and to offer individualised activities to meet service users’ needs.
  • To promote and uphold the human right and citizenship rights of all our service users and staff.
  • Treat all individuals we support and work with dignity and respect.
  • To offer skilled care to individuals, we support and promote their overall wellbeing.
  • To promote and support our service users’ choice and control in all aspects of their care and support.
  • To promote, encourage, and respect service users’ independence in meeting their care and support needs.
  • To acknowledge each service user and staff’s individuality and their uniqueness and treat them with nobility and respect.
  • Maintaining confidentiality and service users’ privacy is paramount to our practice.
  • We aim to provide high-quality care to our service users by supporting staff through appropriate and relevant training and regular supervision and always seeking service users’ voices on the ”if and how” their care is met.
  • We aim to improve our practice, quality of care, and processes from service users’ feedback.
  • To put the safety of our service users’ first in all we do.

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